Terms and Conditions

Terms and Conditions (T&Cs)

1. Introduction

1.1 These Terms and Conditions apply to the use of our website and to the purchase of products offered through our website.
1.2 Definitions and interpretations can be found in Section 26.

2. Acceptance

2.1 You represent and warrant that:
(a) You are at least 18 years old and have legal capacity.
(b) You are legally entitled to enter into a binding contract with us.
(c) No applicable law prevents you from entering into such a contract.

2.2 By using the website or purchasing products, you agree to these Terms. If you do not agree, you must not use the website or purchase products.

3. Personal Use

You agree to use the website solely for personal and non-commercial purposes.

4. Prices

4.1 Prices listed on the website include shipping costs but exclude taxes, duties, or other charges.
4.2 The buyer is responsible for any applicable import duties and taxes.
4.3 Pricing errors: If a pricing error is identified, we will inform you and give you the option to confirm the order at the correct price or cancel it.

5. Orders

5.1 Orders are subject to availability. If a product is unavailable, you will be informed and refunded.
5.2 A contract is formed only when we send you an order confirmation.

6. Payment

6.1 Payments may be made using the methods specified on our website.
6.2 All payments must be made using your own funds.
6.3 We are not liable for unauthorized use of your payment details by third parties.

7. Delivery

7.1 We will make reasonable efforts to deliver products to the address you provide.
7.2 Estimated delivery times are shown at checkout.
7.3 We are not responsible for delays beyond our control (e.g., customs clearance).
7.4 Risk passes to you upon delivery.

8. Cancellation or Changes to Orders

8.1 Orders cannot be canceled or modified as they are processed daily to ensure fast delivery.
8.2 After dispatch, returns are only possible in accordance with our return policy.
8.3 If an order is refused, 70% of the purchase price will be refunded.

9. Defective Products

9.1 Products may slightly differ from images shown on the website.
9.2 For defective products, you may request a return in accordance with Section 10.

10. Returns and Refunds

10.1 If you are not satisfied, you may return products within 30 days of receipt.
10.2 Return shipping costs are borne by the customer.
10.3 Refunds are processed after receipt and inspection of returned items. Products must be returned in their original condition.

11. Vouchers

11.1 Vouchers or discount codes can be redeemed during checkout by entering the relevant code.
11.2 Only one voucher may be used per order.
11.3 Voucher values are not refunded in case of returns.

12. Use of the Website

12.1 You must not misuse the website or use it for:
(a) damaging or impairing the website,
(b) distributing viruses, malware, or other harmful software,
(c) unauthorized collection or duplication of data.

12.2 Violations may result in legal consequences, including being banned from the website.

13. Links to the Website

13.1 Links from our website to other websites are for informational purposes only.
13.2 We are not responsible for the content or availability of other websites.
13.3 You may link to our homepage, provided this is done legally and fairly and does not harm our reputation.
13.4 You must not create links suggesting any association or endorsement without our explicit consent.

14. Intellectual Property

14.1 The code, structure, and layout of the website are protected by copyright.
14.2 All content and materials are owned by us or licensed to us and are protected by international copyright laws.
14.3 You may only use website content for personal, non-commercial purposes.
14.4 Please inform us of any potential copyright infringements.

15. Data Protection

15.1 Our Privacy Policy forms part of these Terms and Conditions.
15.2 We use cookies to store your preferences and optimize the website. More details are in our Cookie Policy.
15.3 Your personal data is processed in accordance with applicable laws and protected against unauthorized access.

16. Viruses

16.1 We do not guarantee that our website is free from viruses or errors.
16.2 You are responsible for using appropriate security software.
16.3 Introducing harmful software (e.g., viruses, trojans) is prohibited.
16.4 Violations may result in legal action.

17. Liability

17.1 To the extent permitted by law, we are not liable for losses or damages resulting from:
(a) use of the website or third-party content,
(b) defective or unavailable products,
(c) delays or disruptions beyond our control.

17.2 We are not liable for indirect or consequential damages, including loss of profits or business opportunities.
17.3 Our maximum liability is limited to the greater of €1,000 or five times the product price.

18. Indemnification

18.1 You agree to indemnify us against all claims, losses, or damages arising from your breach of these Terms.
18.2 We reserve the right to recover any costs incurred.

19. Force Majeure

19.1 In the event of force majeure lasting more than one week, we may terminate the contract without liability.
19.2 Examples include natural disasters, strikes, political unrest, or technical failures.

20. Amendments

20.1 We may update these Terms from time to time. Significant changes will be communicated in advance.
20.2 Continued use of the website or purchases after changes take effect constitutes acceptance.

21. Breaches

21.1 In the event of a breach, we may:
(a) issue warnings,
(b) suspend or terminate access to the website,
(c) take legal action.

21.2 You must not attempt to bypass restrictions or access controls.

22. Termination and Suspension

22.1 You may stop using the website at any time.
22.2 We may suspend or terminate access at any time without prior notice.
22.3 No compensation is payable upon termination.

23. Consequences of Termination

23.1 Upon termination, our obligations regarding customer service also end.
23.2 Rights accrued before termination remain unaffected.

24. General Provisions

24.1 You may not transfer your rights under these Terms.
24.2 If any provision is invalid, the remaining provisions remain in force.
24.3 Failure to enforce any right does not constitute a waiver.

25. Governing Law

These Terms and Conditions are governed by applicable laws. Any disputes shall be resolved by the competent courts.